Welcome to AL UROOJ OIL. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing our website or purchasing products from AL UROOJ OIL, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or place an order.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of our website.
- Upload harmful, malicious, or unauthorized content.
- Use automated systems to misuse or excessively access our website.
- Copy, reproduce, modify, or distribute our website content without written permission.
3. Customer Information
When placing an order, you agree to provide accurate and complete information, including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
You are responsible for ensuring that the information you provide is correct.
AL UROOJ OIL is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, product colors, labels, packaging, bottles, and other visual details may vary slightly due to:
- Manufacturing updates
- Packaging changes
- Supplier updates
- Screen and display differences
- Product photography variations
These differences do not necessarily indicate that the product itself has changed.
5. Product Availability
Product availability may change without notice.
We reserve the right to:
- Limit quantities
- Discontinue products
- Update product information
- Correct pricing or listing errors
- Cancel orders when a product is unavailable
If an order cannot be fulfilled due to availability issues, we will make reasonable efforts to notify the customer.
6. Pricing & Payments
All product prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, including errors caused by technical issues or incorrect product information.
An order may be cancelled or adjusted if a significant pricing or listing error occurs.
Customers are responsible for any applicable taxes, shipping charges, or other fees displayed during checkout.
7. Orders
Placing an order does not necessarily guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel an order when necessary, including in situations involving:
- Suspected fraudulent activity
- Incorrect pricing
- Product availability issues
- Incorrect customer information
- Unusual or excessive ordering activity
If we cancel an order after payment has been received, any applicable refund will be processed according to our refund policy.
8. Shipping & Delivery
Orders are generally processed within 1–2 business days.
Estimated delivery typically takes approximately 3–7 business days after shipment, depending on the destination and shipping carrier.
Delivery times are estimates and are not guaranteed.
Delays may occur because of:
- Weather
- Holidays
- Courier delays
- High shipping volume
- Transportation disruptions
- Incorrect shipping information
- Other circumstances beyond our reasonable control
For complete information, please refer to our Shipping & Delivery Policy.
9. Returns & Refunds
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.
Customers should review the policy before making a purchase.
If you receive a damaged, incorrect, or defective item, please contact our customer support team as soon as possible so we can assist you.
10. Intellectual Property
All content on the AL UROOJ OIL website, including but not limited to:
- Logos
- Brand names
- Product images
- Product descriptions
- Graphics
- Website design
- Text
- Videos
- Icons
- Marketing materials
is owned by or licensed to AL UROOJ OIL unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.
11. Essential Oil Information
Our products are intended to be used according to their product-specific instructions and applicable labeling.
Information provided on our website about essential oils is for general product and educational purposes and should not be interpreted as medical advice, diagnosis, or treatment.
Customers should carefully read product labels and instructions before use.
If you have concerns about using an essential oil or related product, consult an appropriately qualified professional before use.
12. Third-Party Services & Links
Our website may contain links to third-party websites, payment providers, shipping services, or other external services.
AL UROOJ OIL does not control third-party websites and is not responsible for their content, availability, privacy practices, or policies.
Your use of third-party services may be subject to their own terms and conditions.
13. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
- Available
- Error-free
- Uninterrupted
- Secure
- Free from technical issues
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.
14. Limitation of Liability
To the extent permitted by applicable law, AL UROOJ OIL will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, shipping carrier delays, technical failures, or unauthorized access caused by third parties.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Privacy
Your use of our website may involve the collection and processing of personal information.
Please review our Privacy Policy to understand how we collect, use, protect, and manage customer information.
16. Changes to These Terms
AL UROOJ OIL reserves the right to update, modify, or replace these Terms & Conditions at any time.
Changes may be made to reflect:
- Business updates
- New products or services
- Legal or regulatory requirements
- Website improvements
- Changes to our policies or procedures
Updated terms will be posted on this page with a revised Last Updated date.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
17. Contact Us
If you have questions about these Terms & Conditions, please contact us:
AL UROOJ OIL
📧 Info: Info@aluroojoil.com
📧 Sales: Sale@aluroojoil.com
📞 Phone / WhatsApp: +1 (773) 817-8521
Business Address:
509 E Prairie Ave
Lombard, Illinois 60148
USA
Business Hours:
24/7 — Monday through Sunday
Thank You
Thank you for choosing AL UROOJ OIL. We appreciate your trust and are committed to providing quality products, reliable service, and a positive customer experience.